If you’ve ever tried to get your medical records from one doctor to another, only to be told they’ll fax them over (because apparently, it’s still 1997 in healthcare), you know interoperability is a disaster. The same goes for finance. Have you ever waited days for a loan approval while banks shuffled paperwork back and forth like it was a middle school group project?
Read MoreLet’s talk about two of the most overused buzzwords in healthcare: “patient empowerment” and “patient engagement.” These terms are tossed around boardrooms and strategy decks as if they're the holy grail of healthcare innovation. And yet, most organizations fail to grasp what they actually mean, or worse, how to deliver on them.
Read MoreWelcome to healthcare in 2025. Patients have finally broken free from being treated like widgets in a factory, where one-size-fits-all was the default, and the real measure of success was how many people could be pushed through the system. Today, patients are in charge—and they’re demanding healthcare that actually puts their needs front and center. Novel idea, right?
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