Posts in Leadership
Memory Is the New Interface: Why Model Context Protocols Will Redefine Everything

We’ve spent years making machines smarter, but the real breakthrough might be memory, not intelligence. Model Context Protocols (MCPs) give systems the ability to remember tone, track intent, and respond with context. While most of tech is chasing speed and scale, the real shift is quieter: building systems that listen.

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It Was the Best of Times, It Was the Worst of Times: The Split Reality of Digital Transformation

Digital transformation. We all know how it starts, with the promise: faster, better, smarter. We’re all told that this major initiative is going to reimagine how we work, engage, serve, and scale. And in some ways, it has. But in many companies, it’s also been a cautionary tale of too many tools, not enough strategy, and a stunning ability to make human experiences feel alienated and honestly, less human.

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The Future of Value in Healthcare: Building a Demand-Driven, Patient-Centered Ecosystem

Welcome to healthcare in 2025. Patients have finally broken free from being treated like widgets in a factory, where one-size-fits-all was the default, and the real measure of success was how many people could be pushed through the system. Today, patients are in charge—and they’re demanding healthcare that actually puts their needs front and center. Novel idea, right?

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